When you write a sales letter, have a customer-centric focus– always. Make your sales communication powerful by viewing the problem through the customer’s eyes. That way, you gain the confidence to present your services and products as effective solutions. Here are tips that help you craft a sales letter that leads you to your goal—sell.
Headline: Write an attention-grabbing, powerful headline. It’s the bridge that connects to the body of your sales letter, so make it strong. Enclose the headline between quotes. Here’s an example of an enticing headline: “Announcing 24X7 access to your documents just by the click of a mouse”
Tone: Keep it informal and interactive. Use simple words and build your letter. Ask questions to make your prospective customer feel as though you’re talking to him. A conversational tone also helps build a better rapport with the client.
An interactive style of writing the sales content can also touch the emotional plateau of your prospect with positive effects.
Structure: Use paragraphs as the building blocks of your sales content. Write the letter with paragraphs whose sentences vary in number. Mix short and long sentences in the paragraphs to create interest. Remember, however, not to use longer sentences, as they disrupt the message flow. Through bullet points, highlight the main benefits of your offers. Such a method draws attention to key points.
Header: For e-mail sales letters, a simple GIF or Flash animation, as a header, can emphasize the products / services benefits. Include product photos and or conceptual images with text to draw and sustain the reader’s interest. Make sure the animation is relevant and it loads faster.
Salutation: Which is better: “Dear Mr. Jones” or “Hello Customer”? The first one, as it conveys warmth. Therefore, take a step forward to your sales goal by personalizing the communication.
Content: In the first paragraph, address the prospect’s present or future problem. State how your solution can remedy the pain. Be sure to explain why your offer standout as the best.
Backup what you say with numbers where possible. Look at this statement: “XYZ e-learning solutions improve employee productivity greatly.” It is very general and not effective. The customer wonders, “How much productivity increase?” So, make such sentences powerful with actual data. For example, “XYZ e-learning solutions enhance employee productivity by 30%”, gives a clearer picture to the prospect and helps move him / her to the sales line.
Expand on your solution in the subsequent paragraphs. Give customer testimonials to increase the credibility of your services and products. Keep in mind clients’ positive comments on your wares can positively influence the prospects’ buy decisions. Create the urge for action by offering a discount with a time limit. Make it easier for the customer to order by multiple channels like the web, mail or phone. Let the customer pay by credit card, check or other. Invite questions through a dedicated e-mail ID and telephone number.
State the no-questions-asked refund policy. Like customer testimonials, a guarantee increases the confidence of the prospects in what you offer.
Highlight the key benefits, discount offer and guarantee again.
Closing: Use a word / phrase like Sincerely, Regards, or Best regards to end the sales letter. After the last line of the letter, make the discount offer again: First, type P.S., which stands for post script. Next, type the offer. P.S. is a great way to turn the spotlight on key points of the sales letter.
Sales Letter Example:
“Train your employees with XYZ e-learning solutions and cut training costs by more than 65%”
Dear Mr. Jones,
Has training taken a back seat in your company because of high costs? Training is essential to drive your business on a track of success and growth. So, why compromise on training?
With XYZ e-learning solutions, cost is no more a stumbling block to train your employees. Our cost-effective e-learning courses prepare your workforce to deliver best results. It means your company gains a competitive edge and thrives in your business domain.
How can you train your employees with XYZ e-learning courses? We host our courses on fast servers. After you buy a course, your employees can access it through the internet with their login ID and password. They can then self-learn at their own pace and time and from anywhere! That’s what we call on-demand learning.
“XYZ e-learning courses are an effective solution for our staff training. Our employees’ productivity has significantly improved since their training with XYZ courseware.”
- C. LeBeau, Training Director, AAA Web Software
Why should you choose XYZ e-learning courses? Here are just a few reasons:
More than 20 years of solid experience in developing training materials that are proven to yield outstanding results
All courses reviewed and certified by a panel of subject matter experts, all of whom hold Ph.D. degrees
More than 500 e-learning courses with rich multimedia, covering topics from soft skills to information technology to sales
Reduces your training costs by more than 65%
Excellent returns on your investment through surge in employee productivity
Top-notch 24X7 technical support
Free course updates for one year
We want you to be a part of our global customer base, which is growing at a great pace: Buy any of our e-learning courseware and get a 30% discount. This offer is valid till June 30. Order before June 10 and get an additional off. Call 123-456-7890 if you have questions. For an up-to-date list of our e-learning courses, please visit our website.
“XYZ e-learning courses are top-of-the-line. We were frustrated with e-learning modules from another company and were skeptical about the e-learning route itself for training. We, however, found that XYZ courses were excellent and were highly relevant to on-the-job needs. Will recommend XYZ e-learning to anyone without reservation.”
- M. Nash, Senior Vice President (Sales), RYZ Insurance, Inc.
Our products come with an iron-clad guarantee. Try them for 30 days. If, for any reason, you are not satisfied with our courses, just drop us an e-mail. We will make a no-questions-asked 100% refund.
If you want your employees’ performance and company profits scale greater heights, checkout our best-in-class e-learning courses today. Feel free to contact me direct 456-789-1000 if you have questions or concerns.
Best regards,
John Doe
CEO
XYZ, Inc.
P.S. Order today and take advantage of our special offer. Take off +30% discount on all your orders before June 10.
Written by S Viswakumar
Professional Content Writer and E-Learning Developer